Privacy Policy

Privacy Policy

1. General Information

The protection of your personal data is important to us. We process your personal data confidentially and in accordance with applicable data protection legislation, in particular the General Data Protection Regulation (GDPR). This privacy policy informs you about which data is collected on our website and how it is used.  

2. Data Controller

The controller responsible for data processing on this website is:

3. Collection and Storage of Personal Data

When you visit our website, the following data may be automatically collected:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Referrer URL
• Visited pages
• Access status

This data serves the technical security and optimisation of the website.

4. Registration and User Account

When you create a user account or apply for a membership, we process the following data:

• First and last name
• Email address
• Phone number
• Billing and payment data
• Username and password
• Contract and usage data

Processing is carried out for the execution of the membership and contract fulfilment.

5. Contact Form and Communication

When you contact us via contact form or email, we store your information for processing your request as well as for any possible follow-up questions.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

Technically necessary cookies: These cookies are required for the website to function properly.

Analytics and marketing cookies: With your consent, we use cookies to analyse user behaviour and for marketing purposes. You can change or revoke your cookie settings at any time.

7. Legal Bases for Processing

The processing of personal data is based on:

• Art. 6 (1) lit. a GDPR (consent)
• Art. 6 (1) lit. b GDPR (contract performance)
• Art. 6 (1) lit. c GDPR (legal obligation)
• Art. 6 (1) lit. f GDPR (legitimate interest)

8. Disclosure of Data to Third Parties

Personal data is disclosed to third parties only:

• for contract performance,
• to payment service providers,
• to hosting and IT service providers,
• due to legal obligations,
• or with the explicit consent of the user.

9. Storage Period

We store personal data only as long as required for the respective purposes or as required by statutory retention obligations.

10. Rights of the Data Subject

You have the right to:

• Access information about your stored data,
• Rectification of inaccurate data,
• Erasure of your data,
• Restriction of processing,
• Data portability,
• Object to processing,
• Withdrawal of consent.

You also have the right to lodge a complaint with a data protection supervisory authority.

11. Data Security

We use technical and organisational security measures to protect your data against loss, manipulation or unauthorised access. Data transmission is encrypted using SSL/TLS technology.

12. External Services and Content

Our website may integrate services from third-party providers, for example:

• Payment providers
• Analytics tools
• Social media platforms
• Map and video services

In this context, personal data may be transferred to the respective providers.

13. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy as needed, in particular in case of legal or technical changes.

14. Privacy Contact

For data protection inquiries, please contact us at: